Omni-channel Engagement So Opportunities Never Slip Through the Cracks

e-Emphasys CRM helps you take your business to the next level by defining more predictable, reliable and consistent customer interactions. Your marketing, sales and service departments can look forward to improved customer acquisition and retention.

e-Emphasys ERP for Equipment Dealers | Customer Success Video / CRM Success
e-Emphasys ERP for Equipment Dealers | Business Intelligence

“Our customer satisfaction with e-Emphasys has definitely increased as we are able to get information. We’re able to get real-time looks at inventories and get answers to our customers when they’re sitting right in front of us in the office.”

– Jon Shilling, CEO and President, General Equipment & Supplies Company


Grow Sales Faster: Focus On What Matters Most: Working With Customers And Closing Deals

Track the Entire Customer Life-Cycle - All From One Place

  • Customer contact, fleet, and sales information are all saved in one place
  • Up-to-the-Minute information on segment performance, closing ratios and other important sales and marketing data
  • Pre-Built business processes provide a seamless flow of information – from leads to opportunities

Complete Access from Any Device - On-Line or Off-Line

e-Emphasys ERP for Equipment Dealers | CRM Mobile Ready
  • Supports iOS, Android and Windows-based devices
  • On-line and off-line access in Microsoft Outlook client and mobile apps
  • Visibility into both front-end and back-end systems

Powerful Tools to Drive Sales

  • Equips your sales team with comprehensive capability for configuration and negotiation of deals
  • Delivers quotes and manages orders, commissions, and sales forecasts
  • View equipment available to rent or sell directly from your phone
  • Convert accepted quotes directly into orders
  • Customizable deal sheets offer a mechanism for structured needs analysis and configuration of quotes and orders

e-Emphasys Ensures You Never Miss an Opportunity

  • Automatically schedule follow up activities so your accounts won’t be neglected
  • Get up-to-the-minute information on segment performance, closing ratios and other important sales and marketing data you need to stay ahead of your competition
  • Leverages industry best practices for sustainable competitive advantages
  • Drive customer engagement with in-depth customer insights


Learn how e-Emphasys CRM benefits Customer Relations.