Microsoft Dynamics CRM is a fully integrated customer relationship management (CRM) system that gives you the capability to easily create and maintain a clear view of customers from first contact through purchase and post-sales. With tools to enhance your company's sales, marketing, and customer service processes—along with native Microsoft Office Outlook integration—Microsoft Dynamics CRM delivers a fast, flexible, and affordable solution.

Works the way you do
With a streamlined user interface, wizard-based tools and close integration with Microsoft Office applications, Microsoft CRM works the way your people work.

• Works in a familiar Microsoft Office Outlook 2007 interface - manage customer relationships without having to learn a new application.
• Create workflows and reports without the assistance of technical support via new wizard-based tools that are easy to use and maintain.
• Make more informed decisions in how to invest your time, budget and resources with the improved planning, forecasting and online/offline reporting features.

e-Emphasys, a Microsoft Gold Certified Partner, can you help you with implementation, support, customizations and integration of Microsoft CRM.