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eXtend Support Services  
 
TrueSource Elite

Customers who would like dedicated support throughout the year can choose this plan. Among other features, this plan offers guaranteed support every hour and every day of the year during which the Service level agreement is in force.
 
   
 
TrueSource Gold

This efficient support plan offers dedicated support 24 hours a day five days a week for the year in which the service level agreement is in force.
 
   
 
TrueSource Lite

Customers who do not require dedicated support but would like to use our support services on a need basis can choose the True Source Lite support program.
 
   
   
 

e-Emphasys technologies has a strong support infrastructure to help our customers. Our 80 seat facility is fully equipped with IP telephone, Video Conferencing and live chat facility to provide real time and round the clock solutions to our customers. Our support facilities are equipped with the most reliable tools to enable out support professional to service out clients more efficiently.

e-Emphasys allows companies to focus on broader business issues while having operational details and IT support functions are assumed by e-Emphasys Technologies.

Key Advantages of the support services from e-Emphasys are as follows:

  • 80 Fully operational workstation
  • Experienced support professionals
  • Audio and Video Conference facility
  • 24 * 7 follow the sun support policy
  • Expedited support facility
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    Contact us to know more about our hosting services.