Successful Service Organizations always stay sensitive and responsive to their customers needs. They quickly adapt to changing their own business practices in order to provide high quality service levels with short notice by intelligently marshalling their resources at lower costs & in a timely manner.

eXtend Service module supports in all the way to make organizations successful that include host of functionalities such as service level management, service contracting, service provisioning, metering, costing, billing & Reporting.

eXtend Service order planning dashboard allows for effective planning and management of resources in the service department .

Supports end to end OEM & dealer driven warranty and claim procedures. These include warranty registration, claims submission, claims processing and settlement, returns management, supplier recovery. Provides collaboration framework with OEM's warranty system resulting in improved relationship with OEM & end customers.

eXtend Warranty Management tracks and manages customer warranty agreements on a continuous basis, allowing service agreements to focus on both customer satisfaction and bottom line. Helps service teams to identify the correct warranty entitlement for each customer.