Product Engineering
Outsourcing
  
 
   
Dealer Solutions
Extend DMS
Equipment Management
Parts Management
Rental Management
Service & warranty Management
Finance Management
Fixed Asset Management
Customer Relationship Management
Inventory Management
Solutions
Services
Customers
Partners
   
eXtend Customer Relationship Management Highlights
   

Technology does not run an enterprise, relationships do
An easy-to-use solution that guarantees direct benefits to users keeping them motivated, rather than forced to use the solution

Capturing & Sharing all key aspects of Pre, Post & Point-Of-Sale customer experience in an Integrated Model across your sales organization

 

Help you to Implement a structured & scientific sales and marketing approach to improve predictability of your business trends

 

Reduced costs in serving customers due to less customer churn & optimized CRM

 

Significant top line revenue growth due to the long term effect of keeping the customers longer

 
Help you charge price premium due to customers perceiving additional value in the relationship  

Help you to improve customer knowledge extraction & business response process

 
   
     
     
     
     
     
     
     
     
     
 

They say “Owning the Ferrari is not the competitive advantage, but driving it expertly and improving that ability overtime is”.

With eXtend CRM you can focus relentlessly on customers to achieve a value mind-set to make things around your customers than your products. Because it’s getting harder for companies to sustain growth and create value on their own. Hence it’s time for you to engage customers as value partners throughout the life cycle & enhancing the overall loyalty and profitability factors.

eXtend CRM by leveraging its core guiding principle of Integration, Information and Collaboration offers a unique solution that provides a framework which supports enterprise wide CRM strategies ‘from prospecting to profitability’.

eXtend CRM in its complete form, provides a 360-degree panoramic view of the customer and integrates all necessary information about the customer at every touch point – be it traditional voice, Internet-based, or wireless.

 








 
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