Our Managed Services

If your business is in transition, facing challenges, or you want to increase profitability, e-Emphasys Managed Services can help. Whether your challenge is staffing skilled professionals or reducing costs while improving service levels, e-Emphasys can provide you with options that suit your needs and help you achieve your objectives. To serve you as a valuable partner, e-Emphasys has over a decade of experience in successful ERP implementation and support, application development, customization and integration with business partner and OEM systems, EDI, barcode, application performance tuning and archiving projects. e-Emphasys offers flexible Service Level Agreements to support specific applications, or your entire IT system. 

e-Emphasys Managed Service Benefits:

• Reduces costs, including traditional service fees, hardware and IT operations expenses
• Eases adoption of new business processes
• Increases levels of support and availability, without additional staff
• Makes the IT budget more stable and predictable
• Provides access to the latest technology with limited risk
• Provides access to an enhanced skill base
• Makes it easier to adapt to changing business conditions
• Makes it easier to quickly scale up or down, based on demand
• Enables the IT group to focus on the core business

e-Emphasys Managed Service Offerings:

• Technical and functional end user support
• Training end users
• Software development and customization
• System and database administration
• ERP technical and functional end user support
• Application support including integrations, Bar-coding,  EDI, Outlook
• Server, web server, file server and network support
• Business Intelligence development and support
• Database and application performance tuning
• Operating System support
• Onsite or remote helpdesk
• 24x7 monitoring of applications, database and web servers

Contact us at This e-mail address is being protected from spambots. You need JavaScript enabled to view it  to discuss e-Emphasys Managed Services for your company.

Download a Managed Services white paper.

 
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